AETNA, in support of its policyholders, during the coronavirus period, offers completely free of charge :
1. Access to the vHealth application. VHealth is a telemedicine application with which you can talk by phone or video with specialized doctors of various specialties without having to move out of the house either for coronavirus symptoms or any other medical issue 24/7.
The activation code if you are our customer has been sent to your email. In case you have not received it, please contact us.
2. In all contracts that have an exemption in hospital care, if you need treatment related to Covid-19, the exemption is zeroed until 1/6/2020 and concerns coverage in any country covered by the contract.
3. In case your doctor refers you to a coronary diagnostic test, again the cost is fully covered without any exemption being applied.
Finally, as we have already announced, we point out that the AETNA contracts do not exclude the coverage of pandemics and therefore not of the coronavirus.
We wish you patience and we believe that soon everything will be a thing of the past.