Published: September 1, 2020

Categories: Strategy|

We invest to youto your satisfactionat your service

In International-brokers.com We strongly believe in the right customer service, for this reason we made a significant investment in order to radically change the computer system of our customer service.

Now the customer service of our company is based on an autonomous operating system which has the ability to measure in detail the performance of the staff of the Customer Service Department in relation to the times and the adequacy of the solutions / responses given.

As part of this upgrade, those of you who are already our customers will receive an e-mail for your registration in this special service platform, where you will be able to find answers to various questions, ask new questions and also have a complete access to the history of electronic communication that you had with our company since the beginning of our cooperation. (Obviously your registration on this platform is optional and does not affect the service you will have from our company in your requests.)

Our company invests the maximum in the staffing of the Customer Service Department in order to improve and upgrade the quality of service offered, while also relying on your opinion and continuous evaluation!

We continue to offer you speed, reliability and above all a variety of objective solutions

Below you can see the results of the service department of our company for the month of August!

We served more than 400 your requests, in August with sufficient ...

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New fast response platform

We have also created a new platform for quick answers to the most common questions we have received from you.

This way you can have an answer to many of your questions even more directly 24/7.

And in case your question can not be answered through the platform send us an email and we will make sure to answer you immediately.

If your question is general, then rest assured that next time you and every other customer will find the answer on our platform. In this way we ensure that the answers to one of our customers' questions are shared with all our customers as an answer to contribute to your faster service.

https://my.international-brokers.com